Things to know when booking a ski or snowboard program at Uplands
Classes start at designated time. If you are late, proceed to the “Wait Here If Late” sign and wait for your instructor. If you are still at the Kidz Zone area, please find your class there.
Tip: If you forget who your instructor is, the name of the Pro is on the back of your Uplands pass.
We sort classes by ability level as per CASI and CSIA guidelines. Classes are split by age and ability. A minimum of 4 participants is required for the class to commence. If we do not have the min we will cancel and offer a change of time and day.
Tip: Please make two choices when selecting the class you would like. This helps us offer you the best choice, if we cannot accommodate your first preference.
We try to keep the same instructor each week, but this is not always possible. Detailed notes are kept on individual and class progression to ensure a smooth transition for the substitute instructor.
Tip: Always go to your designated meeting number each week to find your class.
If renting, please come to Uplands prior to the first lesson (not the same day) to fit rentals and have them ready for you for first day of class.
Tip: We keep a card on file so when you arrive for your class, you can get your rentals quickly.
We may not be able to guarantee 6 consecutive weeks of programs, as we may have to cancel due to extreme weather (lighting, high winds, etc.) or any unforeseen circumstances. If classes are cancelled, lessons will be made up at the end of the program by adding an extra week. If you miss a lesson we DO NOT offer makeup or reschedule classes.
Tip: Occasionally, given the circumstances, we will provide a free lift ticket after the date missed.
Camps & March Break
When leaving your child for an entire day with us, we assume duty of care. Parents need to leave us with a working cell phone number for contact during the day should the need arise. Parents and guardians need to sign the child in and out. Make sure any allergies are communicated to front desk and the instructors.
Tip: Please make sure your child has a lunch each day, or provide them with enough money to purchase a lunch.